Mills Memorial Hospital in Terrace. (Natalia Balcerzak/Terrace Standard)

Security guard bitten, punched by patient at Terrace hospital

Violent incident is one of many in northwest B.C., nurses’ union says

The BC Nurses Union is calling for more protection of hospital staff following the assault of a female security guard at a hospital in Terrace.

Nurses at Mills Memorial Hospital witnessed an agitated patient beat and bite a female security guard two weeks ago, union president Christine Sorensen confirmed. She said it’s another example of the violence that nurses and hospital staff face, especially at small hospitals in rural B.C.

“In reality, these nurses are afraid to go to work,” Sorensen said. “It’s a very sad state of affairs for health care and the government needs to address it.”

READ MORE: Allegedly intoxicated man arrested after paramedics attacked at Kamloops hospital

A Code White, which is a coordinated response to a potentially out-of-control or violent person, was called when a patient in the psychiatric unit began acting out toward staff.

One nurse, who spoke on the condition of anonymity, told Black Press Media that a security guard intervened, but the situation escalated, and the patient attacked. The guard is still recovering and is not yet back to work, the nurse said.

Violence against hospital staff is a widespread issue from Haida Gwaii to Prince George, the nurse said, adding that it’s time the public was made aware.

Prince George, Terrace and Quesnel are the only hospitals in the north with security. They were identified by the nurses’ union and provincial government as the most at-risk because of their psychiatric units.

Sorensen said all hospitals face issues of violence on a daily basis and do not have adequate protection, but the situation is intensified at smaller hospitals in rural communities because they deal with more complex patients with less support.

The number of violent incidents against nurses and staff have been increasing, which Sorensen attributes to an aging population, a lack of services, and a shortage of nurses.

In an email, Northern Health spokesperson Eryn Collins said while the health authority cannot comment on specific incidents involving patients or staff out of privacy concerns, they are “committed to strengthening a culture of safety and reducing the potential for workplace violence.”

Collins said all Northern Health locations assess the potential for violence in the workplace and implement a prevention program. This includes risk assessments, incident reporting and investigation, various policies and guidelines, a provincial violence prevention curriculum, and education on occupational health and safety for supervisors and managers.

“We also have standardized Code White response protocols that are used to defuse potentially dangerous situations and help protect staff, patients and bystanders,” Collins said.

Sites without any contracted, on-site security services do have security measures in place, such as cameras and access restrictions at certain times, she added.

READ MORE: Two nurses attacked at B.C. psych hospital, union calls for in-unit security

Sorensen said that sometimes isn’t enough because security staff are not trained in conflict resolution or therapeutic relationship skills. Nurses are, she said, and with staff shortages, it is becoming increasingly difficult to handle.

Vancouver Island Health Authority and the Provincial Health Services Authority have hired trained safety officers for one-on-one assistance for potentially violent patients, but Northern Health has yet to do so.


Jenna Cocullo | Journalist
Jenna Cocullo 
Send Jenna email
Like the The Northern View on Facebook
Follow us on Twitter


 


brittany@terracestandard.com

Like us on Facebook and follow us on Twitter

Just Posted

Central Okanagan public schools address lead levels in district’s water

Secretary tresurer has sent letter to boad education members on updates to situation

City preparing new agricultural irrigation rates for Southeast Kelowna

Over 500 agriculture utility customers are preparing to transition to the city’s water system

Kelowna RCMP investigating assault outside strip club

A man was assaulted outside Liquid Zoo on Nov. 3

‘City that protects rapists’: Sexual assault survivor slams Kelowna mayor for defending RCMP

Heather Friesen spent the morning handing out flyers around city hall calling out the mayor

Developer proposes ‘eco-villa’ in West Kelowna

The quasi off-grid proposal includes building 16 residential units at 3060 Seclusion Bay Road

Gym enthusiasts invited to get in gear for kids

Spin4Kids Saturday at GoodLife Fitness

Seguin lifts surging Stars to 4-2 win over Canucks

Dallas is 6-0-1 in last seven outings

B.C. government working with RCMP to address $10 million in budget cuts

Public Safety Minister Mike Farnworth issues statement following report of RCMP cost-cutting

Malakwa woman still in the running for winning American baking show

Janet Letendre is the only Canadian competing on the Holiday Baking Championship

BC Liquor Stores to move fully to paper bags by March

Vancouver Island to be the first to convert to paper bags in November

New Okanagan resident building skills and community

The Respect Works Here November Multicultural Community Champion

Business savy volunteers sought in North Okanagan

Community Futures looking for members to join advisory panel, board and loans committee

SilverStar to open Nordic trails Saturday in North Okanagan

25 km of groomed trails are ready to explore by cross-country skiers

Salmon Arm businesses tipped off to Black Press advantage

Black Press Media hosts day of presentations for local business representatives

Most Read