LANDSCAPE WORK Craig Bloom of Nailed It! Landscaping pauses during a landscape job in Summerland. He and his team work to provide service above what his customers want. (John Arendt/Summerland Review)

Summerland landscaper works to exceed expectations

Nailed It! Landscaping provides service from March until late October or early November

When Craig Bloom of Nailed It! Landscaping talks about his work, he speaks of the importance of quality work and customer satisfaction.

“Our standards have to be higher than the customer’s,” he said.

“That’s how you keep people happy.”

He has also put this statement in writing. “We guarantee that we have the South Okanagan’s best customer service,” his website states.

Bloom grew up around landscaping as his mother had a landscaping business in Merritt, where he worked starting in his early teens.

Later, he worked in a different field, first in Alberta and then in the Okanagan Valley.

In 2016, he left his job in West Kelowna, bought a truck and trailer and formed the landscaping business.

The name came from a phrase used by a character in a Disney movie his children were watching at the time. When he heard the character exclaim, “Nailed it!” he thought it would be a memorable name for the landscape business.

Starting the business was difficult in the beginning.

“I am the luckiest guy because my wife was so supportive in this decision,” he said.

READ ALSO: Summerland Rental Centre carries assortment of tools and equipment

READ ALSO: Summerland real estate agents handled many home transactions

The Nailed It! Landscaping vehicles, with their large, distinctive logos, are out in the community and the region beginning in March and continuing until late October or early November.

Nailed It! Landscaping provides service to Peachland, Summerland, Penticton, Okanagan Falls, Kaleden, and Naramata.

In addition to the landscaping, the company also constructs retaining walls for properties.

Bloom has helped his staff become certified in landscape and retaining wall work.

For Bloom, the best part of the work is in seeing the results of his efforts.

“There’s a sense of accomplishment you get at the end of the day,” he said.

He also enjoys the reactions from his customers when they see the finished work.

“I want my customers to feel they’ve underpaid,” he said.

Bloom and his team have also worked to give back to the community.

During the spring flooding in 2017, Bloom and his team volunteered their time after work to help with sandbagging efforts at Okanagan Lake. They spent more than a week setting up the sandbags to protect lakefront properties.

Since starting the business, Bloom has noticed a trend in landscaping in the area.

He said many customers want to get rid of their lawns and install landscape rocks instead. While this change eliminates the need for mowing lawns, there is still ongoing maintenance after the rocks are installed.

He also has customers asking for plants on their properties, and he has a horticulturalist on his staff to assist with these needs.

Bloom said the entire team has been a factor in the success of the business, and he works to take care of his staff.

“We have a fun atmosphere at work,” he said, “but the job needs to be perfect.”

To report a typo, email:
news@summerlandreview.com
.



news@summerlandreview.com

Like us on Facebook and follow us on Twitter.

Just Posted

Latino-American rock ‘n’ roll band The Mavericks coming to Kelowna

Kelowna is the only B.C. stop on the band’s worldwide tour

Kelowna transit system to add new routes in September

The decision is due to increase in demand, according to BC Transit

‘Ghost bike’ memorial installed where Kelowna cyclist was killed by truck

Ernie Gabbs, 69, died at the corner of Dillworth Drive and Harvey Avenue on Aug. 12

Two drowning incidents on Okanagan Lake serve as safety reminder

B.C. drowning fatalities down compared to August 2018

Memorial grows for West Kelowna teen

Jaxsn Cahill drowned at Gellatly Bay Park on Aug. 17

Clean the house, prep for your next trip: Tips to nix the post-vacation blues

48 per cent of travellers are already stressed about ‘normal life’ while still on their trip

Valdy gives volunteers a hand after Salmon Arm Roots and Blues Festival

Celebrated Canadian singer pitched in alongside starstruck clean-up crew

Couple could go to jail for taking 88 lbs. of Italian sand

Pair said they didn’t know it was illegal to take the sand, which is protected as a public good

More women may need breast cancer gene test, U.S. guidelines say

Recommendations aimed at women who’ve been treated for BRCA-related cancers and are now cancer-free

It’s back! Aritzia releases annual warehouse sale dates

Your favourite summer end sale is back and ready to take your money

Bodies of two missing Surrey men found near Ashcroft: RCMP

Ryan Provencher and Richard Scurr have been missing since July 17

Robbery tactic used on Salmon Arm senior not uncommon

RCMP advice comes after credit cards stolen in Walmart parking lot

Most Read