Rutland IGA keeps community-forward attitude despite corporate operation

Manager Todd Roberts said his Rutland clientele are the “salt of the earth”

Despite no longer being community-owned, the Rutland IGA is still very much community forward.

The store was put under company ownership in 2017 but has kept up its reputation as a friendly and welcoming store.

Store Manager Todd Roberts has worked at the store for eight years, six with the previous owner, his father-in-law Dennis Mitchell.

“My father-in-law ran [IGA] for 30 years. He was a butcher and had an opportunity to buy it—which he did. He ran it for that period of time until about 2017 when we converted to a company store.”

Manager Todd Roberts sitting down with one of his employees for lunch. (Michael Rodriguez – Kelowna Capital News)

READ MORE: What the heck is this? Smiling spider-crab-thing outside Lake Country home

READ MORE: Payphones: A dying fad in Kelowna

Corporate ownership has not affected the heart of the Rutland IGA. It’s a very relaxed, comfortable environment, in which you see cashiers, deli-workers and even Roberts himself joking around and having fun at work. Something that they believe sets them apart from the competition.

“My father-in-law was very involved in the community through various organizations, so he made sure that this store was part of the community through donations and staffing,” said Roberts.

“As a whole, Rutland has been a very community-oriented place. I think that was his focus, that this was a central hub for people to come to get their groceries and be a regular customer. Somebody that you could smile and say hi to on a regular basis.”

The community-friendly environment of the store even resulted in a relationship and subsequent marriage for Roberts.

“10 years ago, I used to work at [the liquor store next door],” said Roberts.

“She was the bakery manager, she started here when she was fifteen and she was here until about four years ago. “

And none of it would’ve been possible without the customers.

“The people here are the salt of the earth. Down to earth people that are hard-working, care for each other and the community,” said Roberts.


@michaelrdrguez
michael.rodriguez@kelownacapnews.com

Like us on Facebook and follow us on Twitter.

Just Posted

Festival goers at the 27th annual Roots and Blues Festival

The Observer asked: Where are you from and what brought you to the festival?

Mistake-riddled offence leads to first loss for Okanagan Sun

The Sun lost to the Westshore Rebels 16-13

Fire departments extinguish suspicious wildfire near West Kelowna

Crews established a fire guard and knocked down the blaze before it grew to one hectare.

15-year-old boy drowns after midnight jump into Okanagan Lake

The RCMP and BC Coroners Service are investigating the drowning.

UPDATE: Man in custody after alleged impaired hit-and-run in downtown Kelowna

The victim remains in serious yet stable condition after being struck Saturday night

Kelowna Share Society celebrates International Thrift Shop Day with BBQ

Event helps society say thank-you for community support

U16 B.C. fastpitch team named national champs

Girls went undefeated at national tournament in Calgary

Summerland’s downtown has gone through numerous changes

Main Street has been commercial hub of community for many years

Advocates ‘internationalize’ the fight to free Raif Badawi from Saudi prison

Raif Badawi was arrested on June 17, 2012, and was later sentenced to 1,000 lashes and 10 years in jail for his online criticism of Saudi clerics

Okanagan climate advocacy group protests against Tolko

Group to demonstrate outside Vernon head office Monday over plan to log close to water supply

Okanagan Cultural Connections live venue tour kicks off in Vernon

Two dozen promoters, national booking agents, and music reps to visit venues from Vernon to Oliver

Most Read