SilverStar makes up for lost COVID-19 ski time

Passholder Promise offered to those whose season was cut short due after the mountain closed early

SilverStar Mountain Resort is passing on some savings to those whose season was cut short from COVID-19.

As a thank you to loyal passholders, and in response to the impact COVID-19 had, the resort is issuing 2019/20 season passholders, and POW passholders with unused days, a voucher for use toward any 2020/21 season or POW pass product. The voucher value is based on the type of product purchased for the 2019/20 season and will be good through the 2020/21 season so that you can apply it when you are ready. The vouchers range from $45 to $135.

SilverStar’s Passholder Promise includes a price freeze from last year’s costs and early bird pricing for the upcoming season. Refunds are also available for 2020/21 winter passes, until Dec. 1, 2020. Passes go on sale May 19 and include an enhanced reciprocal offer of two free days of skiing at Sun Peaks, Apex, and new this year, Whitewater. Pow pass holders who did not use all their days will also receive vouchers. More information on these vouchers will be released in early June.

“We are extremely appreciative of our guests, our staff and our community and we are pleased that we can extend our thanks through the actions we’re taking, and will continue to take, in support of them during this extraordinary time,” said Ken Derpak, general manager SilverStar. “We’re delighted we can offer vouchers to season and multi-day pass holders in addition to the reimbursements we’ve already issued for lodging, and activities, as well as our engagement with local and provincial organizations as a good community steward, and our support to ensure the safety and well-being of our employees.”

Following the March 17 season closure, SilverStar has taken several actions in support of its staff, guests and community. These actions have included supporting staff and guests to safely return home, winding down critical on-mountain operations, transitioning staff to work from home and safely social distance.

For more information about how 19/20 passholders can redeem their voucher for a 2020/21 season pass or Pow Pass, visit https://www.skisilverstar.com/2019-20-season-and-multi-day-passholder-covid-19-voucher-information/.

SilverStar is still planning to open this summer using the guidelines set out by the government and health experts.

“We are looking forward to warmer weather and to seeing our community being able to return to the active, adventure lifestyle we love so much,” the resort said on its Facebook page.

READ MORE: SilverStar summer opening up in the air

READ MORE: Show must go on: SilverStar hosts virtual concerts


@VernonNews
jennifer@vernonmorningstar.com

Like us on Facebook and follow us on Twitter.

CoronavirusMountain bikingskiing

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

West Kelowna emergency crews rescue injured mountain biker

The woman fell from her bike on a Smith Creek trail

Hundreds of people gather at Black Lives Matter rally in Kelowna

Almost 600 people are rallying in Stuart Park, downtown Kelowna

Aberdeen Hall Preparatory School launches part-time on-campus learning

The school has taken appropriate precautions for a safe return for staff and students

Number of unemployed people tops 10,000 in Kelowna

Kelowna census metropolitan area lost roughly 1,300 jobs between April and May

Second video of Kelowna RCMP arrest shows Mountie punching suspect at least 10 times

The officer involved in the incident has been reassigned to administrative duties

Bear strolls into Okangan homeowner’s living room

Conservation officers are searching for the bear, which entered a home in the Foothills area

No charges to be laid against 22 northern B.C. pipeline protesters

Twenty-two people were arrested in February, but Crown has decided not to pursue charges

Youth advocacy group pulls out of Vernon Black Lives Matter protest

Earth Strike Vernon pulled its support after concerns raised about Kelowna, Vernon protests

‘I just felt I had to do something’: Vernon Black Lives Matter protest organizer

Young woman organizes peaceful protest to take place next week at Vernon courthouse

Woman injured as purse snatched downtown Vernon

Two young men were arrested following detailed statements from witnesses

First day back; attending elementary school amid COVID-19

“… Social connections are certainly important for kids,” said Penticton principal Dave Ritchie.

Okanagan’s Grand Chief Stewart Phillip appeals for living-donor kidney transplant

Okanagan Nation Alliance Grand Chief has chronic kidney disease

New video evidence in Surrey man’s West Kelowna murder trial shown in court

The defence closed its case following the playing of the video in court, marking the end of the evidentiary phase of the trial

Most Read