B.C. Ombudsperson Jay Chalke. (bcombudsperson.ca)

Two B.C. ministries provoke most complaints, says ombudsperson’s report

Jay Chalke says too often, vulnerable people don’t get the benefits or services they need

The B.C. ombudsperson’s annual report says two government ministries generated more work for his office than any other.

Jay Chalke’s report says his staff handled more than 1,200 complaints or inquiries last year about the Ministry of Social Development and Poverty Reduction and the Ministry of Children and Family Development.

Chalke says in a news release that he hopes the needs of people involved with those ministries will be met fairly and reasonably, given their acute situations.

Unfortunately, he says, his office continues to see too many occasions where that it is not the case.

Chalke says intervention from his office remedied unfair treatment of vulnerable people, where benefits or services were denied.

READ ALSO: Disturbing complaints about RCMP cells lead to call for oversight

The office has oversight over more than 1,000 public sector organizations in B.C., and received 7,097 complaints and inquiries for the 2018 – 2019 year.

The Canadian Press

Like us on Facebook and follow us on Twitter

Just Posted

West Kelowna Light Up coming Friday night

Decorations and lights will take over the City of West Kelowna just in time for the holidays

Moral challenges still exist around euthanasia: UBC Okanagan study

A UBCO professor said nurses are conflicted with assisted deaths due to new end-of-life options

WATCH: Video shows Kelowna bylaw officers throwing away items belonging to homeless

The video, which was uploaded to Facebook on Dec. 4, has drawn the ire of many local residents

Kelowna man loses appeal claiming he was too drunk to murder his roommate

Daniel Ruff will remain behind bars and is ineligible for parole until 2027

Supportive housing complex for women and seniors’ home approved in Glenmore area

32 townhouses for women fleeing violence and a 162-unit seniors home are planned for the site

VIDEO: Rockslide closes Highway 93 in Fairmont Hot Springs

Geotechnical team called in to do an assessment after rocks fell from hoodoos

Trailer fire in North Okanagan claims cat

BX-Swan Lake Fire Department currently on scene

Province gives $4.93M boost to school-based gang prevention program

The funding will see the ‘Erase’ program expand from 12 to 16 communities

Half of shoppers say they have no holiday spending budget

B.C. consumers surveyed estimate they will spend $921 this season

Grandparents raising children: Salmon Arm grandma sees need for support

Peer group formed for those who have unexpectedly taken on the role of parenting

Man sentenced in Salmon Arm to one year in jail for luring adolescent girls

Offence took place online, sentence conditions include restrictions on contact with people under 16

COLUMN: Light holiday movies, filmed here in B.C.

How is it possible to come up with so many holiday-themed movie scripts each year?

Most Read