The B.C. government looks for feedback from drivers

The province is conducting a survey in order to improve travel in B.C.

The province is looking for feedback from drivers about their experience on B.C. highways in the hopes to improve travel for everyone.

The Ministry of Transportation and Infrastructure has launched the 2019 annual ‘Customer Satisfaction Survey’ which has been conducted for the last 16 years to gain information on road conditions, transportation projects, DriveBC highway information, commercial vehicle safety and enforcement.

READ MORE: Cities can’t block ride-hailing, transportation minister tells Surrey Board of Trade

The survey also invites members of the public to share their experiences of how they were treated by employees, the response times to questions and concerns, and their general satisfaction levels with services.

The survey is available online and will be offered in-person at some locations, including select rest areas, inland ferry terminals and public places along B.C. highways. The survey will be available until Sept. 3, 2019.

READ MORE: Westside Road improving, but still among worst roads in province

The data collected will be analyzed to gain perspective on how the ministry is doing in specific service and geographic areas and to assist staff on how to improve these services throughout the province.

All information given in the survey will be kept confidential.


@LarynGilmour
laryn.gilmour@blackpress.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Major Rotary gift supports nursing education at Kelowna post-secondary schools

Okanagan College and the University of British Columbia Okanagan (UBCO) are each receiving $50,000

Vernon officer returns soccer ball and boy’s smile

RCMP officer retrieves errant soccer ball, returns it to five-year-old with cruiser lights flashing

Queen Silver Star tradition upheld despite COVID-19

Vernon, Coldstream, Lumby, Armstrong and Enderby youth can apply

Class resumption raises challenges for Central Okanagan schools

Education ministry directive to resume K-12 classes Sept. 8 creating many questions

Morning Start: High heels were first designed for men

Your morning start for Monday, Aug. 10, 2020

B.C. records 30-50 new COVID-19 cases a day over weekend, no new deaths

Many of those testing positive were identified by contact tracing for being linked to other confirmed infections

Five B.C. First Nations call out Canada for ‘discriminatory’ food fish practices

West Coast nations say government ignoring court-won right to chinook and coho

No new COVID-19 cases in Kelowna over the weekend

Kelowna has nine of the Interior Health region’s 13 active cases

Rent-relief program becomes new front in fight between Liberals, opposition

Opposition trying to draw parallels between decision to have Canada Mortgage and Housing Corp. run program and the WE controversy

West Kelowna woman upset with RCMP response to street brawl

A physical altercation between a group of teens and a group of adults erupted on a West Kelowna street Sunday evening

Kelowna real estate agent fined $6,500 for ‘misleading’ website

The website listed several services its owner was not licensed to provide

Ottawa sets minimum unemployment rate at 13.1% for EI calculation

Statistics Canada says the unemployment rate was 10.9 per cent in July

$45K in donations received after couple’s sudden death in Tulameen

Sarah MacDermid, 31, and Casey Bussiere, 37, died August long weekend

Most Read