The Kelowna Costco location on Highway 97. (Mackenzie Britton - Kelowna Capital News)

The Kelowna Costco location on Highway 97. (Mackenzie Britton - Kelowna Capital News)

Police called to Kelowna Costco after patron refuses to wear mask

Person wouldn’t comply with mask mandate, wouldn’t leave store

Staff at Kelowna Costco were forced to call the police on Monday (Nov. 16) after a patron who refused to wear a mask would not leave the store when requested to do so.

RCMP officers attended the store to investigate allegations of trespassing.

“After a discussion with attending officers, the patron agreed to leave the business without further incident,” said Const. Solana Paré.

Monday was the first day the big box store shifted to a mandatory face-covering policy for all of its customers. Prior to the change, those who claimed they could not wear a mask for medical reasons were exempt from the rule.

“If a member has a medical condition that prevents them from wearing a mask, they must wear a face shield at Costco,” CEO Craig Jelinek said in a statement on Nov. 10.

“This updated policy may seem inconvenient to some; however, we believe the added safety is worth any inconvenience. Our goal is to continue to provide a safe shopping environment for our members and guests, and to provide a safe work environment for our employees.”

READ MORE: Costco to require face-shields for those medically exempt from wearing masks

READ MORE: B.C. woman who can’t wear a mask feels unfairly judged

The RCMP noted businesses have the right to refuse service for non-compliance with mask mandates.

“Individuals have the right not to attend the business if they decide not to wear a protective mask to help prevent the spread COVID-19,” stated Const. Paré.

Do you have something to add to this story, or something else we should report on? Email: michael.rodriguez@kelownacapnews.com


@michaelrdrguez
Like us on Facebook and follow us on Twitter.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

An Armstrong resident shared video of a beaver gnawing away on a stick to Facebook Friday, Dec. 4, 2020. (Robyn Civic Adnoh photo)
WATCH: Beaver gnaws away in Armstrong wetlands

A resident captured video of a beaver chewing happily in a local creek Friday

Robert Riley Saunders. (File)
Former Kelowna social worker arrested for allegedly stealing from foster children

Robert Riley Saunders was arrested in Alberta and will be brought back to B.C. to face charges

Greater Vernon Chamber of Commerce’s Vote Vernon initiative, presented by VantageOne Credit Union, calls on residents to shop local this Christmas season. (Black Press file)
Small businesses hurt by federal COVID-19 response: North Okanagan-Shuswap MP

Mel Arnold calls for more accessible programming for businesses; supports local holiday shopping

Mission Creek Regional Park. (File Photo)
RDCO cancels in-person park programs due to COVID-19

The regional district said it supports the efforts to reduce the virus’ spread

(Twila Amato - Black Press Media)
COVID-19 cases at 4 more Central Okanagan schools

The Central Okanagan School District is confirming positive COVID-19 cases

JoeAnna’s House pictured in 2019. The house has been in operation for a year. (Twila Amato - Black Press Media)
JoeAnna’s House celebrates its one-year anniversary

It’s been one year since JoeAnna’s House opened its doors to helping families

British Columbia Health Minister Adrian Dix wears a face mask to curb the spread of COVID-19, during an announcement about a new regional cancer centre, in Surrey, B.C., on Thursday, August 6, 2020. THE CANADIAN PRESS/Darryl Dyck
PHSA bought faulty ventilators; spent money on catering, renovations: Dix

Such spending included ‘unnecessary, unbudgeted renovations’ to the authority’s headquarters in Vancouver

B.C. NDP leader John Horgan releases his election platform, Vancouver, Oct. 6, 2020, featuring COVID-19 relief payments promised for most households. (B.C. NDP photo)
Next $1.5 billion in B.C. COVID-19 cash ‘prudent,’ Horgan says

New round of paymens for household incomes up to $175,000

Numerous businesses, including the Roxie movie theater, have closed to try and stop spread of COVID-19. (Liam Harrap/Revelstoke Review)
Revelstoke COVID-19 cases tick slowly up to 49

An increase of only three cases since Nov. 30

KIJHL games have been postponed through Dec. 31. (File photo)
KIJHL postpones all games through end of 2020

Due to provincial health orders, games up to Dec. 31 have been pushed back

The Grinch was stolen Wednesday and returned sometime in the night on Friday. (Hughes photo - Facebook)
The Grinch has been returned to Penticton home

“I guess someone’s heart grew three times that night” says April Hughes

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Two Kelowna flights have been flagged as having COVID-19 cases on board. (Black Press Media file photo)
COVID-19 cases on several Kelowna flights

The flights were on Nov. 19, 22, 24 and 27, according to the BC Centre for Disease Control

Most Read