In light of all the coverage we have had lately (nationally and on social media) of not enough COVID related resources, I thought I would write a short letter of appreciation.
This week I initiated the process of my first COVID test.
My call into 811 was answered immediately and I was dealt with professionally and with kindness.
I was then directed to a website to book my COVID test and was able to secure one within two hours.
The process of the test took 15 minutes from arriving to leaving.
Again, I was dealt with professionally and with sincere kindness.
I have emerged with a negative result (thankfully) and much gratitude for an accessible, affordable, professional and in this instance, kind health system.
Susan Armstrong,
Armstrong, B.C.