SASCU’s Becky Friesen, SASCU CEO Barry Delaney, Mayor Nancy Cooper, Dan MacQuarrie and Askew’s pharmacy manager Darlene Ogilvie gather at SASCU on June 22 to mark the installation of the Auris Loop, a system which puts the voice of the teller directly into the ear of the person with a hearing aid. Along with the credit union, the loop is installed at city hall, uptown Askew’s pharmacy and several other locations. (Martha Wickett/Salmon Arm Observer)

Device brings back live music for Shuswap man

More businesses, facilities set up Auris Loop system to help those with hearing loss

For Dan MacQuarrie, listening to live music was becoming difficult. Too much background noise.

Going to a doctor’s office or pharmacy was also problematic. For him to hear properly what the person on the other side of the counter was saying, they would have to raise their voice, telling the whole waiting room about his private information.

MacQuarrie provides these examples as they’re common problems for people who have hearing loss. Turning up a hearing aid to capture music at a concert, for instance, also raises the level of the background noise – papers rustling, feet shuffling.

Then came the Auris Hearing Loop. An induction hearing technology, the loop is installed in a building and then transmits directly to the telecoil in a hearing aid, a telecoil which about 70 per cent of hearing aids contain. Sound is then transmitted directly to a person’s hearing aid, with no extraneous noise.

Churches have been the first to take them on. In Salmon Arm, several churches are equipped with the Auris Loop, as is Shuswap Theatre, Salmon Arm City Hall’s council chambers and now the Uptown Askew’s as well as SASCU downtown. Farther afield, facilities such as the Vernon Performing Arts Centre, the Vernon library and Kelowna council chambers have the Loop.

Related: Letter – Keep the hearing impaired in the loop

Related: Letter – Take care of your hearing

Dan MacQuarrie and the MacQuarrie Institute have been instrumental in promoting the technology, providing funds for Askew’s and SASCU to install it.

“My interest is raising awareness so society can communicate with one another,” he says.

Becky Friesen is manager of member experience at SASCU. She chose a central teller wicket, rather than one off to the side.

“I didn’t want to isolate the person with the hearing impairment,” she says, pointing out that hearing impairments affect people of all ages.

Darlene Ogilvie, pharmacy manager at the Uptown Askew’s, appreciates the ability to speak quietly to customers.

“Confidentiality is a huge issue,” she says. “We don’t want to have to yell at people…”

MacQuarrie says all a person needs to do if they have a hearing aid is to go to their audiologist to have their T-coils turned on. Facilities which have the Auris Loop usually display a blue ear symbol marking its location.


@SalmonArm
newsroom@saobserver.net

Like us on Facebook and follow us on Twitter

Just Posted

UBCO Heat teams unable to secure any wins against Mount Royal Cougars

The mens and womens volleyball and basketball teams went 0-4, but all have rematches Saturday night

Rockets held scoreless in loss against Red Deer

Rockets will look for some points in final game of road trip against Edmonton

New maintenance crew to look after Okanagan Connector

Acciona Infrastructure Maintenance Inc. will replace Argo Road Maintenance Inc. in 2019

New Lake Country arts council to request funds from district

The arts council will ask the district for $8,000 from 2019 to 2021

Your guide to winter light ups around the Okanagan

From Vernon to Summerland, with a stop in Kelowna, we’ve found some activities for you to enjoy

Trudeau offers to help Pacific islands face climate change impact

Prime Minister Justin Trudeau met with the leaders from the Pacific island nations on Saturday during the APEC Summit in Papua New Guinea

‘Toxic’ chosen as the Word of the Year by Oxford Dictionaries

Other top contenders for 2018 include ‘gaslighting’ and ‘techlash’

RCMP bust illegal B.C. cannabis lab

Marijuana may be legal but altering it using chemicals violates the Cannabis Act

Canada defeats Germany 29-10 in repechage, moves step closer to Rugby World Cup

Hong Kong needs a bonus-point win over Canada — scoring four or more tries — while denying the Canadians a bonus point

Avalanche Canada in desperate need of funding

The organization provides avalanche forecasting for an area larger than the United Kingdom

5 B.C. cities break temperature records

Parts of B.C. remain warm, at 10 C, while others feeling chilly

Hodge: The long road to recovery

Kelowna - The first week of recovery I was too consumed in pain to notice the lack of fluid.

LETTER: Plea from a Kelowna school bus driver to slow down

‘I am proud to be a school bus driver…’

Letter: Election loss in Kelowna blamed on racism

For decades I have written in the local press about racism.

Most Read